About Eagle Express Courier Company
The driving force of Eagle Express for the past 35 years is our values. We are committed to finding ways to better serve, help and care for both our customers and our team members through maximizing our technology and striving for operational excellence. Our word is our bond:
- We mean what we say.
- We only promise what we can deliver.
- We stand behind our service and are passionate about doing the right thing.
- We are bonded and insured to protect you.
You can conveniently log on to Eagle Express’ web site and take advantage of the many features which include order entry, printing the delivery ticket, tracking deliveries, generating management reports, and receiving your invoices. You can also request to be notified via email regarding the on-going progress of one, some or all of your deliveries. We now offer digital signature capture to keep you up-to-date.
Eagle Express’ dispatch software is cutting edge. With the click of a mouse the detailed delivery information provided by you either via the telephone or internet is immediately transmitted to Eagle Express’ couriers to help expedite the delivery. Each courier is equipped with mobile phone technology that allows them to update dispatch within seconds on the progress of a delivery from pick-up to entering the proof of delivery. Dispatch also has direct-connect voice capabilities to help solve problems that arise.
People, Our Success
What sets Eagle Express apart is our people. We exert a lot of time and energy to locate and train people who are committed to excellence. Our dispatchers, customer service reps, salespeople and administrators strive to provide our customers with the best service in DFW. The drivers, who are independent contractors, are constant professionals. The efforts of all of these people have led us to a 98% average on-time success rate.